About Us

We are a top-producing real estate team at eXp Realty, providing professional, powerful, and proven service to our clients. We assist sellers in achieving top dollar for their properties, and aid buyers in finding their dream homes and locating savvy investments.

Each of our team members specializes in a unique part of the real estate process – allowing for expert advice tailored to your needs – culminating in a comprehensive experience which consistently exceeds the expectations of our clients. We value cultivating lasting relationships, and are confident that you will enjoy the process as much as we do.

Let us help you achieve your real estate goals today.

John Tsai, PREC* – Team Lead & Listing Specialist

Languages: English, Mandarin, Cantonese, Taiwanese

John Tsai has received numerous accolades, including the Master Medallion Club Award (2010-2018), and the President’s Club Award (2015-2018). Reading Rich Dad, Poor Dad lead him to launch his real estate career in 2006. Day by day, John puts his clients first, endeavouring to find home buyers their dream home and to provide home sellers the highest possible return on their investment.

John moved to the Lower Mainland from Taiwan as a young child and was raised in Vancouver and Burnaby. He now lives in Yaletown and enjoys his proximity to the water as well as his five-minute commute to his office space in Gastown. His goals for the future include building a team that manages 400 transactions a year, creating a rental-property portfolio, becoming an author, and giving back by through charitable contribution and by inspiring other Realtors. It’s no surprise that John grew up dreaming about building high rises.

John’s guilty pleasures are his daily visits to Facebook and Instagram—“It’s an addiction,” he says—and he cites Terminator as the movie that’s most inspired him, because “he’s indestructible. He just keeps coming back until he’s achieved his goal.”

*PREC = Personal Real Estate Corporation

Gloria Chow – Associate

Languages: English, Cantonese, Mandarin, Korean

Born in Seoul and raised in Hong Kong and North Vancouver, Gloria brings a broad perspective that translates into her personal and professional life. Having the ability to cruise on the water, hike up the mountains, or explore the urban environment, all within a day, is the reason why she loves to live in Vancouver. She is excited to see how the city will evolve in the next 10 years, and looks forward to serving her clients during that time.

In her free time, Gloria likes to play classical pieces on her piano. If she could spend a day with anyone in the world, she would sit down with public speaker and pastor Rich Warren.

Lili Zhen – Presale Specialist & Listing Coordinator

Languages: English, Cantonese, Mandarin

Lili Zhen entered the real estate industry in 2013, and joined The John Tsai Group in 2014. Her goal is to bring the utmost value to her clients, whether that is getting the highest dollar amount for sellers or helping buyers find their perfect home. Drawn to team environments, with a love for collaborating with others, Lili always enjoys going into the office.

In the next ten years, Lily looks forward to being a part of a high producing real estate team that serves Greater Vancouver at the highest level. After work, she enjoys relaxing at home with the company of her husband and her French bulldog, Nigel, and hopes to grow her family one day.

Travelling is one of Lili’s favorite hobbies, with her last adventure taking place in New York. Not surprisingly, you can always count on finding a copy of Vogue on her coffee table.

Bonnie Ng – Buyer Specialist

Languages: English, Cantonese

Before joining the The John Tsai Group, Bonnie was a Real Estate assistant, where she discovered she wanted to be a Realtor. Her specialty is Downtown Vancouver, and she is bilingual, speaking both English and Cantonese.

To Bonnie, community is where you be supported by like-minded individuals, where there is a sense of belonging and security in your surroundings. She appreciates trust and loyalty in friends and always lives by the motto of when there’s a will, there’s a way.

Outside of work, you can find her travelling, doing yoga and meditation, hiking and woodworking. Her favourite hidden gem? Garibaldi Lake. You’ll also find The Alchemist by Paulo Coelho on her bedside table.

Michael Chou –  Listing & Buyer Specialist

Languages: English, Mandarin

Michael Chou joined The John Tsai Group in 2018, and has a driven spirit to help others achieve their real estate goals. Michael finds reward in successfully helping his clients find their dream home or sell their property at the highest value. Coming into the office, he always looks forward to working with his friendly and intelligent colleagues.

Born in Taipei and raised in Vancouver, Michael has lived near both ends of Greater Vancouver, from Yaletown to Cloverdale. In the next 10 years, Michael looks forward to developing his real estate skill set and better serve his clients in his work.

After a busy day at work, Michael likes to relax by hiking or swimming with his son. On his coffee table, expect to find copies of A Game Of Thrones and Real Estate Wealth magazine.

Jeff Kang –  Listing Specialist

Languages: English, Korean

Jeff Kang joined The John Tsai Group in 2018, and is passionate about meeting others to support their unique real estate objectives and goals. For Jeff, community is a space that is no longer contained. Rather, community is anywhere where a diverse group of people bond together under a common umbrella; whether it be where you live or where you work. The most rewarding part of his job is when he gets to hand over the keys to a place that can now be called a home.

Born in Korea and raised in Burnaby, Jeff regularly seeks personal growth and knowledge about the industry. He starts his mornings off with a warm shower and a balanced breakfast before heading off to support his clients. Outside of work, Jeff has a keen interest in playing with electronics, including dismantling and putting together computers and audio devices.

On his coffee table, a book about Genghis Khan, a PS4 and a pair of Nintendo Switch Controllers can be found. His perfect meal involves a half neutral, half spicy hot pot filled with the freshest meat and vegetables.

Maluda Hussaini – Showing Agent

Languages: English

The service of people, attention to detail, patience and dedication is the minimum standards Maluda follows for each client. She is enthusiastic about each person’s goals short and long term, from first-time buyers to investments.

Raised in Edmonton, and having travelled extensively, Maluda considered Vancouver one of the best cities in the world to call home! The draw of this city with its diversity, culture, opportunity is what keeps Vancouver in the top cities of the world.

With education in Sociology and Elementary Education and an extensive background in customer service, real estate was a natural transition for Maluda. With a focus on continually learning about our ever-changing market and real estate opportunities, Maluda works to present the best options in any neighbourhood and price point.

Maluda’s level of professionalism to continue to service her clients and build trust is her drive to excel in this market. From getting educated on the process of pre-sales versus resales, multiunit investments or commercial ventures, Maluda is dedicated to providing the highest level of representation.

Renee Yam – Office Manager


Renee began her journey with Team John Tsai PREC* in February 2012 right after graduating at SFU. She met John through her brother and decided to take the opportunity to learn from one of Vancouver’s most passionate real estate teams.

She is proud to be a part of a team that puts hard work, dedication, and honesty at the forefront when it comes to cultivating long lasting relationships with clients.

When she’s not at the office, you will find her having a cuppa at a local coffee shop, snapping photos around town, or planning her next travel destination.